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We aim to provide a seamless shopping experience with fast and reliable shipping services:

• Orders are typically processed and shipped within 2-3 business days. Delivery times vary based on location and shipping method.

• Free shipping is available on orders above 499

• Once your order is shipped, you will receive a tracking number to monitor the delivery status.

  
  

For any shipping-related inquiries, please reach out to ethnozbypooja@gmail.com

At Ethnoz, we strive to ensure that you are completely satisfied with your purchase. However, if you need to make a return, please review the following guidelines:

• Return Period: You can request an exchange within 3 days of delivery. (subject to stock availability)

• Eligibility: Items must be unused, unwashed, unworn, and in their original packaging with tags attached.

• Non-returnable Items: Sale items and accessories are not eligible for returns or exchanges.

• Return Process: To initiate an exchange, please contact our support team at ethnozbypooja@gmail.com with your order details. We will provide instructions for the process.